Privacy Policy — Bake1
Last updated: June 2026
This Privacy Policy explains how Bake1("we", "us") collects and uses information in connection with our point-of-sale system and our customer communication over WhatsApp.
Information we collect
- Customer name, phone number, and loyalty card number provided at our counter.
- Purchase history (items, amounts, dates) from transactions at our shop.
- WhatsApp messages you send to our business number, and messages we send to you.
How we use it
- To process sales, returns, and loyalty discounts.
- To respond to your WhatsApp messages and send order updates, receipts, and offers you opt in to.
- To understand purchasing patterns and improve our products and service.
WhatsApp messaging
We use the WhatsApp Business Platform (Meta) to communicate with customers who message us or opt in. We only message customers who have contacted us or consented. You can opt out at any time by replying "STOP".
Data sharing
We do not sell your data. Information is processed by our service providers (e.g. our database host and Meta/WhatsApp) solely to operate the service.
Data retention & your rights
We retain customer and transaction records for as long as needed to run the business. You may request access to, correction of, or deletion of your data by contacting us at our shop or on our WhatsApp number.
Contact
Bake1 — WhatsApp: +92 333 8253663. For privacy requests, contact us at the shop or via WhatsApp.